Return Policy
At Saint Ocean, we are committed to delivering quality products that meet your expectations. We take pride in the craftsmanship of our creations, and your satisfaction is our top priority.
However, please note that due to the nature of our handcrafted items, we generally do not accept returns or exchanges unless the item is deemed faulty by Saint Ocean. We understand that unforeseen circumstances may arise, and in such cases, we will carefully evaluate the situation to determine the best course of action to rectify any issues.
If you believe you have received a faulty item, please reach out to our dedicated customer support team within 14 days of receiving your purchase. Our team will promptly assess the matter and work with you to find a satisfactory resolution, which may include a replacement or a refund.
We greatly appreciate your understanding and trust in Saint Ocean. Rest assured that we are here to assist you and ensure your experience with our products is nothing less than exceptional. If you have any questions or concerns regarding our return policy or the quality of your purchase, please do not hesitate to contact us. Your satisfaction is our priority, and we are committed to making your Saint Ocean experience a positive one.